Welcome

Welcome to Citizens Credit Union! We invite you to explore our site, and to send us your comments. If you have already invested in the credit union, perhaps you are not aware of all the services we offer. If you are exploring the credit union as a new financial institution, refer to the "About Us" page. Many people are already enjoying our professional service! Call our branch for additional information, and a real person will answer

ATTENTION MEMBERS

Protecting Personal Information

Citizens Credit Union Limited and CUETS wishes to remind members not to disclose personal or financial information over the phone or on the Internet. There is a fraudulent email which is currently circulating which may look like this:

From: CUETS Financial [mailto:messageid2217@cuets.ca]
Sent: Monday, December 12, 2011 10:06 AM
To:

Subject: Your attention is needed.

Dear CUETS MasterCard customer,

As a result of an asset purchase by TD Bank Group which is now complete,CUETS Financial-a division of MBNA Canada Bank and the issuer of your credit union MasterCard credit card-is now a division of The Toronto-Dominion Bank.

Please take a moment and update your account information for your credit union MasterCard credit card (531*************) issued by CUETS Financial to prevent data loss and errors within our systems by the
upcoming data center change.

You can access your account information form here:
“Link here”

Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.

For the most part, it is business as usual and you will not notice any change to your credit card account. You will still see your credit union's name on your MasterCard credit card statement and you can
continue to manage your credit card account just as you do today.


Kind Regards, CUETS Financial

CREDIT UNION ELECTRONIC TRANSACTION SERVICES INC.


“This email and any attached files are intended for the sole use of the primary and copied addressee(s) and may contain privileged and/or confidential information. Any distribution, use or copying by any means of this information is strictly prohibited. If you received this email in error, please delete it immediately and notify the sender.”

These e-mails are fraudulent - delete this e-mail and do not click on the link in the message. Please do not disclose any of your personal information over the phone or Internet.

You can help protect yourself with these simple tips:

* Unlike phishing e-mails, we will never ask you to verify personal information in response to an e-mail.
* Most fake communications convey a sense of urgency by threatening discontinued service.
* Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation.
* Links within the fake e-mail may apear valid, but deliver you to a fraudulent site.
* Phishing e-mails often use generic salutations like "Dear Customer" or "Dear Account Holder" instead of your name.
* The address from which the e-mail was sent is often not one from the company it claims to be.


ATTENTION MEMBERS

Please be aware, your Credit Union will never e-mail or telephone you requesting your PIN number, password or account information. If you are contacted with this type of request, please notify your Credit Union immediately. Do not use the telephone numbers supplied in an e-mail, and never click on a link which is provided in an attempt to contact your Credit Union - use known telephone numbers only.


Citizens Credit Union
179 Sunbury Drive
Fredericton Junction NB
E5L 1R5
Tel 506-368-9000 Fax 506-368-9003

Our Management Team

Rochelle McLaughlin, Member Services Manager
email: rochelle@citizenscreditunion.com

Debbie Gillett, Lending Officer
email: debbie.gillett@citizenscreditunion.com